That Mistake Cost You 10,000 Shekels. Automation Would Have Caught It.
The Error Nobody Noticed
A furniture company in central Israel shipped a ₪12,000 living room set to the wrong address. How? An employee typed "Herzl 14" instead of "Herzl 41" into the system. The delivery guys unloaded everything at the wrong house. By the time anyone noticed, they had to reload, drive across town, and deliver again, three hours late. The customer was furious. The fuel was wasted. The day's schedule was ruined.
Total cost of one typo: about ₪3,000 in wasted time, fuel, and a customer who left a terrible review online.
One typo.
Human Errors Are Eating Your Profits
You might not see it because these mistakes happen quietly, a little bit every day. But add them up over a month, a quarter, a year, and you'll be shocked at how much money is walking out the door.
Here are errors that happen every single week in businesses across Israel:
- Wrong address on a delivery, rerouting costs time and money
- Duplicate order placed with a supplier, you're now sitting on double inventory you don't need
- Missing line on an invoice, supplier didn't charge you for something, great... until they catch it and you owe interest
- Wrong product shipped, customer ordered the gray sofa, got the brown one. Now you're paying for return shipping and a replacement
- Data entry mistakes, phone number off by one digit, email spelled wrong, order quantity has an extra zero
- Forgotten follow-ups, promised to call a customer back, didn't, lost the sale
- Scheduling conflicts, two technicians sent to the same job, nobody sent to the other one
None of these are catastrophic on their own. But together? They're a constant drain that most business owners don't even measure.
Let's Talk Numbers
Here's a simple exercise. Take the last month and think about:
- How many deliveries had problems? Even small ones?
- How many orders had errors that needed fixing?
- How many times did someone say "oops" and you had to spend time correcting it?
- How many customer complaints came from preventable mistakes?
Now put a number on each one. The delivery that had to be rerouted, that's maybe ₪500 in wasted time and fuel. The wrong order, that's ₪1,000 or more. The angry customer you had to give a discount to, there's another ₪300.
Most businesses we work with discover they're losing ₪5,000 to ₪15,000 a month on human errors. Some lose much more.
Why People Make Mistakes (And Why It's Not Their Fault)
Your employees aren't careless. They're human. And humans make mistakes when they're:
- Tired, entering the 80th order of the day, accuracy drops
- Rushing, busy periods mean cutting corners
- Multitasking, answering the phone while entering data
- Bored, repetitive work causes the brain to zone out
- Using bad tools, if the system is hard to use, mistakes are inevitable
You can train people more. You can add double-checking procedures. You can threaten consequences. None of it will eliminate errors completely. Because the root problem isn't people, it's asking people to do work that they're not built to do flawlessly at scale.
Automation Doesn't Get Tired
Here's the difference: a system processes the 500th order with the same accuracy as the first. It doesn't get tired at 4 PM. It doesn't make typos. It doesn't forget to follow up. It doesn't transpose digits.
What automation catches that humans miss:
- Address validation, flags addresses that don't exist or look suspicious before delivery
- Duplicate detection, notices when the same order is entered twice
- Invoice matching, compares every line item against the original order automatically
- Inventory cross-check, won't let you sell something that's not in stock
- Data consistency, ensures phone numbers, emails, and addresses are in the right format
- Scheduling conflicts, alerts you when two appointments overlap or a resource is double-booked
- Follow-up reminders, makes sure nothing falls through the cracks
It's not about replacing your team. It's about giving them a safety net.
Real Story: From ₪10,000 in Monthly Errors to Almost Zero
A wholesale distributor came to Ottomatt after discovering they'd been losing an average of ₪10,000 a month to errors, wrong quantities shipped, duplicate invoices paid, missing credits from suppliers.
After setting up automated checks across their order and invoicing process:
- Shipping errors dropped 90%, addresses verified, quantities confirmed before dispatch
- Invoice errors caught immediately, every discrepancy flagged before payment
- Duplicate orders eliminated, system catches them before they go to the supplier
- Monthly error cost went from ₪10,000+ to under ₪500
The system paid for itself in the first month.
Your Team Will Thank You
Nobody likes being the one who made the mistake. Nobody enjoys the stress of knowing one wrong number can cause a chain reaction of problems. When you bring in automation, your team doesn't feel replaced, they feel relieved.
The tedious, error-prone work? Gone. The stressful double-checking? Automated. Your people can focus on what they're actually good at, serving customers, making sales, building relationships.
Stop Paying the Error Tax
Every business pays an invisible "error tax", the accumulated cost of all the small mistakes that happen daily. Most business owners don't even know how much it is because they've never measured it.
Ottomatt can help you figure out exactly what errors are costing you, and set up automation to catch them before they happen. Book a free consultation, no obligation, no commitment. Just a clear look at where your money is going and how to keep more of it.